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We offer a no quibble 30 day money back guarantee for all goods shipped correctly that are not required. 

Returns

If you wish to return an item, you must contact us to receive an authorisation number. Please email sales@bimsonpower.com to start the returns process.

The buyer will be responsible for the return postage and packing charges and any original shipping charges are non refundable.  Goods should be returned in a new, unused condition and should be returned in the original packaging.

Goods which are manufactured specifically for an order and shipped correctly are not returnable.

If the wrong item is received it is the responsibility of the buyer to notify us in writing within 7 days of receipt.  Arrangements will then be made for the incorrect item to be collected and a replacement item to be dispatched.

We don't have a collection option, but we do offer free, fast delivery to most of the UK.

We use all major carriers, and local courier partners.

It depends on where you are. Orders processed here will take 1-2 business days to arrive. Delivery details will be provided in your confirmation email.